Frequently asked questions

I don't understand how to transfer my TRIGGERS from Binance to PayBito.

We understand that there is some confusion. Please see the instructions we've published for transferring your TRIG to PayBito: CLICK HERE

WHY WERE TRIGGERS DELISTED FROM BINANCE?

Triggers is being delisted from Binance. As a Counterparty development asset, Triggers became incompatible with the Binance platform. We will soon move to our new token TrigX, that will utilize our own proprietary ERC-compatible mainnet.

What is the deadline to move my tokens? Will there be an extension?

The Binance de-listing deadline is Nov. 12, 2018. After this date, Binance will not support withdrawals of Triggers. We have formally requested an extension to give holders a reasonable amount of time to transfer their tokens. We will continue to support the community and keep them up to date as we move closer to this date.

WHAT'S THE FUTURE OF BLOCKSAFE™/TRIGGERS/TRIGX?

We are moving to our new token TrigX, that will utilize our own proprietary mainnet. In addition to TrigX we are currently in development of our IoT platform, which will allow IoT partners to operate master nodes on our system.

I'm having problems with the PayBito website.

If you experience issues with the PayBito website, please contact Lisa on their support team. Email: lisa.l@paybito.com

WHERE CAN I SEND MY TRIGX AFTER THE SWAP? IS COUNTERPARTY WALLET STILL SUITABLE OR NOT?

TrigX will be listed on PayBito and Blocksafe plans to seek listing on other exchanges in the near future. TrigX is not a Counterparty token so it will not utilize Counterparty wallets. We will release a list of compatible wallets once TrigX is live.

CAN I USE MY DRIVER'S LICENSE AS A UTILITY BILL? AS I DON'T HAVE A BANK ACCOUNT PLEASE REPLY FAST, I AM IN A PANIC SITUATION.

If you have questions about the PayBito verification process, please refer to our contact: lisa.l@paybito.com. If PayBito issues continue, we recommend moving your Triggers to a compatible Counterparty wallet before Nov 12, to ensure tokens are not lost.

I HAVE MY TRIGGERS TOKENS IN A COUNTERPARTY WALLET (INDIESQUARE, COUNTERPARTY.IO). MUST I MOVE THEM TO PAYBITO IN ORDER TO KEEP THEM? WHAT IS THE DEADLINE?

You can store your Triggers in a Counterparty wallet until the swap occurs. Once the swap occurs, you will receive instructions for Counterparty wallet users.

Can I deposit TRIGGERS into Paybito without completing the KYC process?

PayBito is currently allowing Triggers holders to deposit their Triggers without going through the KYC process. Holders will be able TO ONLY DEPOSIT, NOT TRADE OR WITHDRAW. Holders will then have to complete the KYC process to be able to have normal functionality of the PayBito exchange.

REGARDING THE INDIESQUARE WALLET, I HAVE HEARD THAT THEY ARE WORKING ON SOME ISSUES; IS IT OKAY TO SEND THE TOKENS THERE?

We cannot comment on Indiesquare as it isn't our product, but our users have found success in using it and it is one of the suggested wallets that Counterparty lists as trusted via their website.

HOW DO I SEND THE TRIGGERS FROM BINANCE TO A COUNTERPARTY WALLET WITH A SINGLE BTC ADDRESS?

Because Counterparty utilizes the Bitcoin blockchain, Counterparty tokens like Triggers use a unified address. Please refer to your chosen wallet's deposit documentation.

Signed up for coin swap info but received no emails from you. I have checked my spam box. What should I do?

See this link for full instructions to transfer your Triggers: CLICK HERE

I stored my TRIGGERS in PayBito. What should I do now?

You don't need to do anything yet. When the swap occurs, Blocksafe will release more information.

CAN I STILL TRADE TRIGGERS AND WHERE? I CAN'T FIND THEM IN PAYBITO.

The Triggers market is currently paused while awaiting our token swap. If you are experiencing issues with PayBito, please contact: lisa.l@PayBito.com

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